Error: There has been a critical error on the website after activating Divi Plus

It seems the issue you’re encountering is due to limited server resources. Divi Plus is a multi-module plugin, and it requires adequate resources to function properly, especially when loading the Divi Library.

To resolve this issue, We recommend increasing your PHP memory limit and maximum execution time. You can do this by contacting your hosting provider, and they should be able to assist you with increasing these limits.

Here are the steps you can follow to increase memory via your wp-config.php file (if you have access to it):

1. Open your wp-config.php file, located in the root directory of your WordPress installation.
2. Add the following line before the /* That’s all, stop editing! Happy blogging. */ comment:

define('WP_MEMORY_LIMIT', '256M');

This will increase your memory limit to 256MB, which should help resolve the issue.

It is recommended to have at least the minimum stats. But for better performance, the numbers should be higher. Check with your web host if you running red on these.

Divi Plus has an inbuilt feature that lets you disable the module which is not in use and thus optimize memory usage. You could check for similar features in other multi-module plugins for Divi.

Error Logs:
Examine your website’s error logs for detailed information about the critical error. Access error logs through your hosting account’s control panel or install any debug plugin.These logs can provide insights into the specific nature of the error.

If, after addressing the above steps and reviewing error logs, you are unable to resolve the critical error, please create a support ticket that includes the error log on our support portal.