Elicus Technologies Private Limited (“us”, “we”, or “our”) operates the diviextended.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.
Service: Service is the https://diviextended.com website operated by Elicus Technologies Private Limited
Personal data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small files stored on your device (computer or mobile device).
Information collection and use
We collect several different types of information for various purposes to provide and improve our Service to you.
Type of data collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Email address
- Telephone number
- Cookies and usage data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
The user’s IP can also be collected from the server where the download of the purchased product has been made.
Tracking and cookies data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tag, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not enable cookies, you may not be able to use some portions of our services.
Examples of cookies we use:
- Session cookies: We use Session Cookies to operate our Service. We will use your data to suggest products or offers based on the profile you create based on your purchase history, the products you view when you browse our platforms, or the products you leave in your cart when you do not finish the purchase process.
- Preference cookies: We use Preference Cookies to remember your preferences and various settings.
- Security cookies: We use Security Cookies for security purposes.
Use of data
We use the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
How can you opt out, remove or modify information you have provided to us?
You can request to have your information removed by contacting us using email/contact us page/support ticket.
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
General data protection regulation (GDPR)
We are a Data Controller of your information.
- We need to create your order which requires your personal information for creating your account.
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
If you are a resident of the European Economic Area, you have certain data protection rights. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the personal information we have on you
- The right of correction
- The right to objection
- The right of restriction
- The right to data portability
- The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area.
Tracking and cookies data
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Disclosure of data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Elicus Technologies Private Limited
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Google adWords: Google AdWords remarketing service is provided by Google Inc.
Twitter: Twitter remarketing service is provided by Twitter Inc.
Facebook: Facebook remarketing service is provided by Facebook Inc.
Mailchimp: Email remarketing service is provided by Mailchimp.
We use Tawk.to to create support tickets and reply to customer queries. Our support team in a few cases may need access to the client website to perform a diagnosis and troubleshooting related to the products. We request our users to create an account on their website using our support email address based on this same domain and not share the password via support ticket or email. Once an email account is created on client website, we use forgot password option of the WordPress to create a password ang log in to the site. We do not save or keep the log in details saved and users are required to remove the account after troubleshooting is done.
Links to other sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Transfer of data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
You can also write to us at:
Vaishali Nagar, 302021